Choice quotes that I really connect with:

I’m not on IM.

Email is best as it provides something to reference, especially if you have details that need to be read and remembered for later. However, with the growing pile of emails that emerge day to day like a beast that taunts you with its sheer prowess, it’s becoming the beast on my back some days. I hear and read “Inbox zero,” so often these days that I realize that email is failing somehow. It is no longer as effective. We no longer pick up the phone to connect to someone directly and immediately. It is a passive and sometimes, a passive-aggressive, form of communication that is chance, hope, a lack of responsibility and demands rolled into one.

A phone call serves all other needs. A phone call is classic and direct. As a teenager, it was all I had. I didn’t have an email account until I was 20 and those were the Pine/Telnet days.